Shipping

  

 We ship worldwide!

 

All items are shipped from Poland via Poczta Polska. Shipping charges will vary depending on the total weight of all items in your order. Shipping costs are calculated and shown in your basket before you checkout. Max. 5kg per order. If your order is more than 5kg please contact us via email shop@alterperfumes.com for a new total. Thank you.

 

Standard International (UK & EU) + The Rest Of The World

From £ 4.95

 

Please proceed to item description or checkout to see costs for your order.

It is calculated on the total weight of all goods purchased.

All parcels have tracking numbers!   

 

 

Delivery Estimates

Typical delivery times to the UK and EU countries are between 7-15 working days, to the USA and Canada 15-21 working days and to the rest of the world 20-40 working days or even longer. 

Delivery times can vary during peak times. Delivery times are based on shipping with the assumption of no delays, if there are delays packages may take a few additional weeks. Customs clearance can take anywhere from a day to thirty days in our experience, but for the most part it is typically very fast.

 

Import Duties  

Please note, most orders arrive duty free, however you may be subject to import duties and taxes once the order reaches your country. We are not resposible and have no control over these fees.

Alter Perfumes currently ships, cosmetics & perfumes, to over 120 countries around the world. Please note it is your responsibility to know the laws of your country in terms of what can and cannot be shipped to you. We are not responsible for any tariffs or customs regulations. We try our very best to keep up with the laws of the countries around the world, however they do change often and we cannot be 100% sure that we are up to date on them so please check with your customs office. We will ship your package to you privately, but it is your risk.

Each country has different laws and regulations about buying products from other countries. Before you place your order, please be sure of your local customs laws concerning the shipment of dietary supplements. It is your responsibility to know what is legal in your country and what is not. We will always ship discreetly and in a way that will best help you receive your order.

We cannot be held responsible or accountable for any taxes, duties, tariffs, quarantine fees, or package warehousing fees assessed by your local customs office. These charges are separate from your shipping charge, and you will be billed directly from them.

Alter Perfumes will not knowingly ship any products to any countries that may require any type of license and will not be held responsible or liable for any problems that result at your local customs office. No refunds will be given for items that are seized at your local customs office or not delivered unless returned to us. Alter Perfumes will not be held liable for any customs duties or taxes that arise from your local customs office. Any duties or taxes that may apply are your responsibility; we of course will help you to the best of our knowledge. By ordering from our site you are stating that you agree to our shipping policy and terms of conditions.

First Class shipping can take up to 30 business days for delivery to your country and then must clear customs, although it is typically faster especially to the UK, Australia and Canada. Please note that First Class does not include tracking.

Priority shipping take 6-10 business days to your country and then must clear customs. This option typically includes tracking but it is not uncommon for a country to not scan the package for tracking upon its arrival.

Delivery times are based on shipping with the assumption of no delays, if there are delays packages may take a few additional weeks. Customs clearance can take anywhere from a day to thirty days in our experience, but for the most part it is typically very fast.

 

 

Contact

Should you have any questions, please e-mail us on shop@alterperfumes.com or use the form below,

Thank you

 

Contact form

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